Director of Club Operations

Chicago, IL
Full Time
Mid Level

We’re looking for a hands-on leader to oversee facility operations and hospitality teams at our club. This role is centered on people leadership and operational execution—hiring, developing, and leading maintenance, housekeeping, and guest services teams while ensuring our clubs run smoothly and deliver exceptional member experiences.

Success in this role requires strong organization, attention to detail, and the ability to think like a project manager—breaking down complex needs, prioritizing effectively, delegating well, and following through. You don’t need to be the most technical person in the room, but you do need to lead with clarity and accountability.

You’ll partner closely with club leadership to maintain standards, anticipate needs, and execute improvements with minimal disruption. We offer competitive pay and benefits (401k, health insurance, childcare, and more) and a culture where your ideas matter.

Key Skills: people leadership, operations management, project management, facility operations, hospitality standards, prioritization, vendor coordination, communication, problem-solving, preventive maintenance, budget awareness.

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